Today I talked to the billing lady at my Doc's office. It was my first visit with him and I was after a simple visit that Medicare says I get for free every year. He has only been taking Medicare patients for a few months and the bill had a $115 dollar charge on my "free" visit.
The empathetic insurance agent had tried to explain the charge to me and almost convinced me that it was just because of the deductible. She offered no hope. However when I called and talked to the billing lady at the Doc's office she was very concerned that I was unhappy and repeated several times that they didnt want to lose a patient.
She talked to me for a long time and I even paid and hung up at one point when she called me back and offered an extremely complicated plan and said she would get back to me in a couple weeks. Ha. She knows how difficult it is to talk to the medicare people. I really did appreciate how discouraged she was at the whole system. Exhausting for everyone.
I dont know if she was a Republican but I can see how the Tea Party and all this right wing stuff got started. No one likes dealing with the government. When I worked at the hospital i often used the quote of the scariest words you can hear..."Im from the Government and I'm here to help you."
When I worked at the Alzheimer Center we were inspected frequently. I can understand why as there is so much abuse in the world and we were helping a very vulnerable population. However, the inspections, especially in the kitchen, were so silly. The inspector would inspect all sorts of funny things and our 80 yr old cook would promptly ignore all the suggestions and just do things her way. She drove us all nuts but it was kind of fun to see Vera deal with those inspectors.
I know Gov Money is tainted. I understand that I should have prepared better for old age and that the Medicare/Pension system is a drain on the country. Some people say that we paid into that system but the truth is that we only paid a small part of what it takes to get us to death....of course it is different for every person as some die young.
As ridiculous as the government is I am very glad to be in this American system. I have been in other systems and we have it pretty good here. Socialist countries are nice but a little slow. Most countries are in chaos. Communism doesnt work because no competition is not good for the soul. Capitalism isnt working either and I like how Bernie is leading us toward the left...he isnt afraid of gov regulations. He is old tho. I think there is something new coming on the horizon....compassionate government.
I was so happy dealing with my two polite billing agents today. They soothed me. The insurance agent even said, "ahhh" and I knew she could feel that the $115 is not something that is easy for most people to just pay. Besides I wanted the free exam...I liked that it was offered even tho it was soooo complicated to get it.